Refund policy
🌟 Thank You for Choosing FURENCEPET!
Dear valued customer,
Thank you for trusting FURENCEPET for your beloved pet’s needs. 🐾
We truly appreciate your choice, and we are committed to giving you the best shopping experience possible. Every order you place with us is handled with care and love, just like your pet deserves. 💛
📦 Return Policy – Safe & Easy
We want you to shop with confidence. If something isn’t perfect, here’s what you need to know:
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Return Period:
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Returns are accepted within 14 days of receiving your order. ⏳
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Condition of Items:
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Items must be unused, in the original packaging, and in the same condition as received. 🛍️
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Defective or incorrect items will be handled immediately according to our Refund Policy.
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How to Return:
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Contact us at furencepet@gmail.com with your order number and reason for return.
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We’ll provide you with simple instructions for returning the item safely.
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Return Shipping:
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You are responsible for return shipping unless the item was defective or shipped incorrectly.
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💰 Refund Policy – Fast & Fair
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Eligibility:
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Refunds are issued for items returned according to the Return Policy.
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Processing:
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Once we receive and inspect your item, your refund will be processed within 7–10 business days. 💳
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Partial Refunds:
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Partial refunds may apply if the item is returned damaged, used, or missing parts.
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Non-Refundable Items:
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Gift cards, downloadable products, or personalized items are non-refundable.
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📧 Contact Us – Always Here for You
If you have any questions or need assistance, please contact us:
We value your trust and your pets’ happiness. Thank you for being part of the FURENCEPET family! 🐾💛